According to the latest research, even for well-known brands, up to half of customers can be persuaded to switch a purchase or a service provider to one running a promotion and another 24 per cent willing to make the change if the incentive were of sufficient value.
That's nearly three quarters of your target market that you could entice to your brand from your rivals.
Lifestyle Incentives has worked with some of the UK's leading brands on award-winning campaigns that have delivered proven, measurable benefits. Whether you want to influence sales staff to get behind a particular product, make use of word of mouth recommendations to increase acquisition or to build a wider audience and increased sales in the consumer marketplace; we can help you.
If your customers and staff identify with your company's values and ethos, you can create a bond that will deliver continued long-term success.
In creating a successful loyalty scheme we start by identifying interests and ambitions of your customers or staff, we then tailor a package of incentives that will be relevant and appealing and that will offer real value.
Next we look to add value and offer real benefits in return for their loyalty. Furthermore we promote repeat business, and give your customers a reason to keep choosing your brand over your competitors. All the while we build warmth for your brand. This is the principal source of competitive advantage.
It is a fact that sometimes your customers will look elsewhere. Whether they are tempted away by the 'greener grass' of a competitor, an amazing deal or a bad experience; an effective retention strategy is essential.
Lifestyle offer a range of mechanics to help. Whether you want to offer that extra little incentive to add value for a customer who wishes to terminate their service, go the extra mile to say 'sorry' when they feel they've been let down or tempt customers back when they've had time to realise that the grass really isn't always greener, Lifestyle can put the right package together to make them think twice.
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